Frequently Asked Questions
1What is Emotional Intelligence (EQ)?
Emotional Intelligence is the ability to recognize, understand, and manage our own emotions, as well as the ability to recognize, understand, and influence the emotions of others. It includes self-awareness, self-regulation, motivation, empathy, and social skills.
2Why is Emotional Intelligence important?
EQ is crucial because it impacts how we manage behaviour, navigate social complexities, and make decisions. High EQ leads to better relationships, improved mental health, effective leadership, and higher overall success in both personal and professional lives.
3How is EQ different from IQ?
While IQ (Intelligence Quotient) measures cognitive abilities and problem-solving skills, EQ focuses on emotional and social skills. IQ is often seen as an indicator of academic or intellectual ability, while EQ is a better predictor of success in life, relationships, and leadership.
4Can Emotional Intelligence be developed?
Yes! Unlike IQ, which remains relatively stable, EQ can be developed through practice, reflection, and intentional learning. Tools such as mindfulness, emotional regulation techniques, and active listening can help enhance EQ.
5What are the five major components of Emotional Intelligence?
- The five components, as outlined by Multi Health Systems (MHS), are:
- Self-Perception involves understanding and recognizing your own emotions, strengths, and limitations.
- Self-Expression refers to the ability to express your emotions and feelings appropriately and effectively.
- Interpersonal focuses on how well you understand and interact with others.
- Decision Making involves using emotional information to guide and enhance your decision-making process.
- Stress Tolerance refers to the ability to maintain emotional balance in challenging or stressful situations.
6How does EQ affect leadership?
Leaders with high EQ can inspire and motivate their teams, handle stress and conflict, communicate effectively, and create a positive and inclusive work environment. High EQ is often considered more important than technical skills for leadership success.
7Can someone with low EQ improve their emotional intelligence?
Yes, emotional intelligence is a skill that can be improved over time. Through training, reflection, and practice in areas such as self-awareness, empathy, and emotional regulation, individuals can improve their EQ and overall emotional well-being.
8How do you measure Emotional Intelligence?
EQ can be measured using various assessments, such as the Emotional Quotient Inventory (EQ-I 2.0) This tool evaluates different aspects of emotional intelligence, including your ability to identify emotions and manage them in various situations.
9What role does empathy play in Emotional Intelligence?
Empathy is a key component of EQ and refers to the ability to understand and share the feelings of others. It allows you to connect with others, build trust, and navigate social interactions with sensitivity and respect.
10How can Emotional Intelligence improve my personal relationships?
EQ can significantly improve relationships by enhancing communication, empathy, and conflict resolution. People with high EQ are better at understanding their own and others' emotions, which helps in responding to situations more thoughtfully and fostering stronger, more supportive connections.
“The classroom should be an entrance into the world, not an escape from it.”
John Ciardi
Certifications and Courses
Emotional Intelligence EQ-i 2.0®
Personality Dimensions®
MBSR® – Mindfulness-based Stress Reduction
Coaches Training Institute® – Coaching and Leadership
ORSC® – Organization and Relationship Systems Coaching
Get in touch
To learn more about her programs, workshops, retreats and keynotes, contact Dr. Jackie
Contact